PRIVACY

Privacy Policy

Here we explain what personal data we process, why it is needed and how you can exercise your rights.

Who processes your data

The personal data controller is SINTEGRATECH LTD, company ID 207581439, with registered office at 1750 Sofia, Mladost 1, block 39, entrance B, floor 1, apartment 2. You can contact us about personal data at office@sitech.bg.

What data we collect

When you send an inquiry through the contact form, we process your name, email address, subject and message. During a call or correspondence, we may also process other information that you voluntarily provide in connection with a specific project.

The server and security systems may automatically record technical information such as an IP address, browser type, access date and time, and website requests. This data is used for security, diagnostics and reliable operation of the service.

Purposes and legal bases

We use the data you provide to respond to your inquiry, discuss a potential project and take steps before entering into a contract. When you select the consent box in the form, we also process the data on the basis of that consent. Technical records are processed to protect the website and for our legitimate interest in providing a secure and reliable service.

Recipients and external providers

Only employees and contractors who need the data have access to it. Data may be processed by the hosting provider, technical support providers and anti-spam services. We do not sell personal data. Data may be provided to public authorities only when required by applicable law.

Cookies and external resources

The website uses technically necessary cookies for language settings, security and the normal operation of WordPress and the forms. We currently do not use our own advertising profiles or analytics cookies. If services using optional cookies are added, prior consent will be requested through an appropriate mechanism.

Retention period

We retain inquiry data only for as long as necessary to respond, prepare a project or comply with a legal obligation. Technical records are retained according to the standard periods of the hosting and security systems. When data is no longer needed, it is deleted or anonymised.

Your rights

You have the right to request access, correction, deletion or restriction of the processing of your data, to object to processing or to withdraw consent. Where applicable, you may request data portability. You may lodge a complaint with the Bulgarian Commission for Personal Data Protection. To exercise your rights, write to office@sitech.bg.

Changes to this policy

This policy may be updated when the services, technologies used or applicable requirements change. The current version is always published on this page.